Can Amazon Deliver to Mailboxes? (Here’s What Amazon Says)

Amazon delivery has changed a lot in the last few years thanks to the overwhelming need for more efficient delivery methods. Although a lot has changed, I’ve never heard reports of Amazon delivering packages to mailboxes until now. Can Amazon deliver packages to mailboxes legally?

Amazon cannot deliver packages directly to your mailbox, as this is illegal. The only time a package from Amazon can be delivered to your mailbox is if Amazon is using UPS SurePost as the carrier for the final delivery of your package. 

To gain clarity on the subject, we talked to an Amazon representative directly about this. In this blog post, we’ll go over all the possible reasons why your Amazon package may have ended up in your mailbox and what you can do about it. 

This post contains affiliate links from Amazon and other stores. This means Yard Blogger may earn a commission if you make a purchase using any of our links. Please refer to our full affiliate disclosure policy for full details.

Does Amazon Deliver to Mailboxes?

Amazon will only deliver to your mailboxes if UPS handled the delivery and UPS used the service SurePost. In only this case is the delivery driver allowed to put your package in your mailbox.

Amazon uses a vast network of carriers to ship their products around the world to uphold their promises of fast delivery. In some cases, they utilize UPS.

UPS has a partnership with USPS called SurePost. For this service, UPS handles the shipping logistics then hands your Amazon package to USPS for the last leg of the delivery. 

In the United States, USPS owns all the mailboxes so only they are allowed to utilize them. In this case, USPS will put your Amazon package in your mailbox. 

You might also enjoy our post on What to Do if Your Neighbor Hits Your Mailbox

Does Amazon Ever Deliver to a Mailbox?

Amazon will deliver to a mailbox if they are using USPS for the delivery or Amazon SurePost which is affiliated with UPS and USPS. This is because USPS owns all mailboxes in the United States and only they are legally allowed to utilize them.

Any other carrier is not allowed to utilize a mailbox and will deliver your package to your front door.

Check your tracking information to find out which company is delivering your package in order to find out if it will end up in your mailbox or not. 

Will Amazon Deliver to My Mailbox?

Amazon will indeed deliver to your mailbox if USPS is handling the delivery since only USPS is allowed to utilize a mailbox, by federal law. All other carriers have to leave your packages at your front doorstep. 

If you notice your Amazon package is being delivered by Amazon SurePost, then your package will still arrive in your mailbox. This is because Amazon SurePost is a collaboration with UPS and USPS.

USPS is responsible for the final leg of the delivery, so, they are allowed to place the package in your mailbox. 

You might also enjoy our post on Can UPS Deliver to Mailboxes?

Can Amazon Put Packages in My Mailbox?

By law, Amazon is not allowed to put packages in your mailbox. The only way they would be allowed to is if USPS handled the final leg of the delivery. This is because only USPS is allowed to utilize a mailbox since they own them in the United States. 

No other carrier is allowed to use the mailbox, even shipping giants like Amazon.

In some cases, Amazon will use another shipping carrier to deliver your package and if it is USPS or Amazon SurePost, then your package may end up in your mailbox.

Does Amazon Put Packages in Your Mailbox?

Amazon will only put packages in your mailbox if USPS handles the final leg of the delivery. By law, only USPS is allowed to utilize a mailbox in the United States, so, if in any case, USPS is the last company to touch the package, then it may end up in your mailbox. 

However, Amazon tries its best to only use its own shipping services to ensure quick delivery with easy tracking.

But, sometimes they have to use another carrier and if this carrier is USPS or Amazon SurePost, then your package might end up in your mailbox. 

Is Amazon Allowed to Put Packages in Mailboxes?

Amazon is only allowed to put packages in your mailbox in certain situations. Essentially, if USPS delivers your package then it legally ends up there. This can happen if Amazon SurePost was used or if just USPS was used. 

In all other cases, it is illegal. Amazon cannot personally put packages in your mailbox because only USPS is allowed to utilize a mailbox by law.

Check your package for any USPS stamps or stickers to identify if they delivered your package or check your tracking status to see if there are any indications as to who delivered your package. 

Is It Illegal for Amazon to Put Packages in My Mailbox?

If Amazon directly puts your package in your mailbox without using another carrier, then yes, that is illegal. Only USPS is legally allowed to use your mailbox. 

Although Amazon tries their best to use their own shipping services, sometimes they have to utilize USPS. In this case, your Amazon package will be legally placed in your mailbox. But, in all other cases, it is illegal. 

Is Putting Amazon Packages in Mailboxes Illegal?

Depending who was responsible for the final delivery of your package, it may be illegal or legal to put an Amazon package in your mailbox. Sometimes Amazon utilizes USPS to deliver packages and, in this case, that is legal. 

This is because USPS legally owns all mailboxes in the United States and only they are allowed to utilize them. If Amazon directly placed a package in your mailbox, then this is against the law. 

Does Amazon Deliver to Your Door or Mailbox?

In most cases, Amazon will deliver to your door since only USPS is allowed to deliver anything to your mailbox. Sometimes Amazon still utilizes USPS for deliveries and in this case, your package might end up in your mailbox if it fits. 

Nine times out of ten, your Amazon package will be delivered to your front door since Amazon tries its best to utilize its own shipping services and not other companies. 

You might also enjoy our post on Can FedEx Deliver to a Mailbox?

Does Amazon Deliver to Mailboxes in Canada?

Amazon will deliver to your mailbox if they use Canada Post for their final delivery. This is because, in Canada, only Canada Post is allowed to utilize the mailboxes. It is against the law for any other carrier to even touch a mailbox. 

If any other carrier, other than Canada Post, delivers your Amazon package, they are required by law to leave it at your doorstep.

It is a federal law that only Canada Post is allowed to utilize a mailbox in Canada. 

Can I Stop Amazon from Putting My Packages in the Mailbox?

If you find Amazon is leaving packages in your mailbox, you can file a complaint directly to Amazon. Be sure to include your tracking number so they can find out who is delivering your packages incorrectly. 

Amazon will get in touch with the carrier who was responsible for illegally putting your package in your mailbox and get to the bottom of it.

Putting packages in a mailbox, if not delivered by USPS, is a federal crime and Amazon will take your concerns very seriously. 

What Should I Do If Amazon Puts My Package in My Mailbox?

First, check to see if there is a USPS sticker or stamp on your package which will indicate that USPS legally delivered your package to your mailbox. If not, contact Amazon directly to complain about the matter. 

It is illegal for any company, other than USPS, to touch your mailbox. Contacting Amazon directly will allow them to investigate the situation and get your issues resolved. 

Call Amazon’s customer service line at 1 (877) 586-3230 to file a complaint. Be sure to have your tracking number on hand. 

Can Amazon Deliver to Canada Post Mailbox?

Amazon is legally allowed to deliver to a Canada Post mailbox only if Canada Post is responsible for the delivery. Any other carrier, including private Amazon carriers, is not allowed to utilize the mailbox. 

This is due to the fact that Canada Post owns all mailboxes in Canada and it is a federal offense for any other company to utilize them.

Amazon uses a vast network of carriers and sometimes Canada Post is used. In this case, your Amazon package may end up in your mailbox, if it fits. 

Does Amazon Deliver to Apartment Mailboxes?

Amazon will indeed deliver to your apartment mailbox but only if USPS is doing the final delivery and if the package fits. In any other case, your package will be left with your concierge or at your local post office. 

This is due to the fact that only USPS is allowed to touch a mailbox in the United States, regardless of whether it’s in an apartment building or on the street. By law, no other carrier is allowed to utilize a mailbox.

Check your tracking number to find out which carrier is delivering your package to find out if it will be delivered to your mailbox or not. 

Does Amazon Deliver to Community Mailboxes?

Amazon will deliver your parcel to your community mailbox if it is being delivered by USPS or with a UPS and USPS partnership service. If your package does not fit in the mailbox, they will leave a key for you to use for a designated parcel locker that will be holding your package. 

USPS owns all community mailboxes in the United States and, by law, only USPS is allowed to utilize the mailbox. Therefore, only packages being delivered by USPS will arrive in your community mailbox. 

You might also enjoy our post on Can DHL Deliver to Mailboxes?

Does Amazon Deliver to Locked Mailboxes?

The only ways your Amazon package can be delivered to a locked mailbox are if a USPS driver delivers your package and if the package fits through the slot on your locked mailbox. 

However, Amazon tends to use boxes that are far bigger than any small product so it’s very likely that your package will not even fit in a locked mailbox.

Locked mailboxes are mainly used for letter mail and not packages, of really any size. 

Does Amazon Deliver to USPS Mailboxes?

Amazon will deliver to USPS mailboxes if USPS is responsible for the final delivery. This will either happen when USPS handles the whole delivery or UPS hands off a package to USPS for the final leg. 

Other than USPS, no carrier is allowed to utilize a mailbox because they are owned by USPS, and by law, only USPS can use them.

If your package is being delivered by any other carrier, then it will end up on your front doorstep. 

Does Amazon Put Small Packages in Mailboxes?

Amazon will put small packages in mailboxes if USPS is dealing with the delivery. If your package is being delivered directly by Amazon or any other carrier, it will still end up at your front door. 

Regardless of the size of your package, only USPS is allowed to put anything in your mailbox, by law. All other carriers, including Amazon, cannot touch your mailbox and will have to put your package on your front doorstep. 

How Do I Get Amazon to Deliver to My Door?

When you receive a tracking number for your package, you have the option to request where you would like your package to be delivered. However, Amazon delivery instructions are solely a request and are not guaranteed. 

Since package carriers have a very tight time slot in which they can deliver packages, they do not have to abide by your request, but it is always worth a try. 

If you find that Amazon is delivering your packages illegally to your mailbox then you can file a complaint directly to Amazon and they will deal with the situation, especially since it’s illegal. 

Can I Tell Amazon Where to Leave My Packages?

Through your tracking portal on Amazon, you can make a request for Amazon delivery instructions by telling Amazon where to leave your package. But, this is just a request and does not necessarily have to be granted. 

Additionally, you cannot tell Amazon to leave your package in your mailbox since they are legally not allowed. You can request for them to either leave your package at your front, side, or back door, or to be dropped off at a local post office. 

How to Tell Amazon to Leave a Package in My Mailbox?

Unfortunately, Amazon is not legally allowed to leave a package in your mailbox since only USPS has the legal rights to do so. 

If you are concerned about protecting your packages, you can either request Amazon delivery instructions to leave your package at your local post office or you can purchase a locking package box like the Costco Lockable Package Delivery and Storage Box.

These boxes are great if you receive packages often and want to keep them safe from your neighbors. 

What is Amazon Surepost?

Amazon SurePost is a delivery service that Amazon uses alongside UPS and USPS for their Prime members. It allows faster delivery within the United States. 

UPS has a service called UPS SurePost in which they use USPS to handle the final leg of a delivery. For Amazon Prime members, this service is used but it is called Amazon SurePost in this case. 

Essentially, UPS handles the logistics of the delivery but then hands your package to USPS for the final delivery.

USPS is then allowed to put your Amazon package in your mailbox since they are the only carrier legally allowed to do so. 

Does Amazon Surepost Deliver to Mailboxes?

Amazon SurePost does indeed deliver to mailboxes if the package fits. Amazon SurePost utilizes UPS and USPS; USPS is responsible for the final delivery of the package. Since only USPS is allowed to utilize a mailbox, they can place your packing in one. 

It is a federal law that only USPS is allowed to utilize a mailbox. Thankfully, Amazon SurePost utilizes USPS for the final delivery of a package. So, if your package fits, it may end up in your mailbox. 

Why Did Amazon Put My Package in the Mailbox?

Amazon may have put your package in your mailbox because, in fact, USPS delivered your package and they are legally allowed to do so. Or, your carrier was feeling extra lazy and/or extra behind and didn’t want to walk up to your front doorstep. 

Either way, it can be a surprise to find your package in your mailbox when you thought it would come to your front door. If you do not see a USPS stamp or sticker on your package, then it is likely it was illegally delivered to your mailbox.

In this case, you can contact Amazon directly and ask them to look into the matter. 

Mailbox for Amazon Packages?

If you find your Amazon packages have been ending up in your mailbox, it’s possible that they could have arrived there legally or illegally. If USPS handled the final leg of the delivery, then your package arrived legally. If Amazon delivered your package directly, then it arrived illegally. 

By law, only USPS is allowed to utilize a mailbox since they own them. In some cases, Amazon will use USPS to deliver the package for the last leg of the delivery. But in all other cases, this act is illegal.

Report the incident to Amazon directly and they will be able to track down who is placing your Amazon packages in your mailbox. 

Does Amazon Flex Deliver to Mailboxes?

Amazon Flex is not legally allowed to deliver to mailboxes. Only USPS can utilize mailboxes in the United States and it is considered a federal crime if anyone else does. 

If you discover that an Amazon Flex driver has been delivered to your mailbox, call the customer service line at Amazon and report the incident using your tracking number.

They will be able to track who delivered your package and solve the situation so it doesn’t happen again. 

Does Amazon Prime Deliver to Your Door?

Amazon Prime uses a service called Amazon Flex. Amazon Flex is partnered with USPS to do the final leg of the delivery. USPS is allowed to deliver to your mailbox or, if it doesn’t fit, they will deliver to your front door. 

So, in most cases, since Amazon packages typically don’t fit in a mailbox, your Amazon Prime orders will end up at your front door. You will get a notification when it has been delivered through your Amazon app and email. 

Will Amazon Deliver If You Don’t Have a Mailbox?

Amazon will indeed deliver to your house if you don’t have a mailbox because they are not legally allowed to deliver to a mailbox anyways. 

As long as you provide a proper address, then Amazon can deliver your package. If they are not able to deliver your package to your address, then Amazon will deliver it to the mailroom of your local post office. 

Does Amazon Deliver to Your Door?

Amazon does indeed deliver to your door because they actually are not legally allowed to deliver to your mailbox. However, if they use USPS to do the final delivery, then your package may end up in your mailbox. 

Typically, Amazon packages end up at your door. The driver will knock at your door, leave the package, and leave. You will also get a notification from Amazon that your package has been delivered. 

Final Thoughts 

By now, you have a clear understanding of why your Amazon package may have ended up in your mailbox. 

Remember to report directly to Amazon if you believe your package ended up in your mailbox illegally.

Not only is it against the law but it is also annoying to have to go all the way to your mailbox to retrieve your package that should have arrived on your doorstep.